Crucial Influence ®

Crucial Influence ® - LEADERSHIP SKILLS FOR LASTING BEHAVIOR CHANGE

The Crucial Influence ® model equips leaders with proven strategies to motivate behavior and create lasting impact. Through the Crucial Influence® leadership course, you’ll learn how to master influence, navigate resistance, and lead with confidence in any situation. Transform the way you inspire others and achieve results that matter!

Leadership Development Starts Here

The Crucial Influence® leadership course begins with a simple truth: Leaders succeed when they can influence others for good. Through crucial influence® training, you’ll learn how to uncover the root causes of behavior and apply strategies from the Crucial Influence® model. This course is ideal for organizations investing in sustainable change and effective leadership training for leaders.

What’s New in Crucial Influence®

Crucial Influence, formerly known as Influencer, has been refreshed to help leaders more effectively use the Six Sources of Influence for long-term behavior change.

Crucial Influence® Assessment

Explore how you typically influence others and identify key areas to enhance your leadership impact through this brief assessment.

A Real-World Example of the Six Sources of Influence

Case Study - The Other
Side Academy

The Other Side Academy is a powerful example of the Crucial Influence® model in action. This therapeutic community supports individuals recovering from drug use and crime using the Six Sources of Influence. As demonstrated in this case study, Crucial Influence® is more than theory—it transforms lives. Leaders can apply the same principles in their own organizations through structured influencer training.

Learn Essential Leadership Skills

Tools That Equip You to Lead with Confidence

Crucial Influence is grounded in 50 years of social science research and teaches the renowned Six Sources of Influence model. This course uncovers the personal, social, and structural sources that drive behavior and provides a proven method for using these sources to influence both people and results.

Crucial Influence Model

Clarify Measurable Results

Identify results you want and how you will measure progress.

Identify Vital Behaviors

Stay calm when emotions rise and recognize the stories you’re telling yourself.

Diagnose Why Change Seems Impossible

Use the Six Sources of Influence to address existing barriers to change.

Connect to Values

Increase personal motivation by linking behaviors to values.

Invest in Deliberate Practice

Invest in training and practice so people have the skills to do the vital behaviors—even when difficult to do so.

Encourage

Harness praise and peer pressure to encourage and hold each other accountable.

Provide Assistance

Ensure help from leaders and mentors is readily available when people need it.

Reward with Care

Reward those who exhibit the vital behaviors—but do so sparingly.

Change the Environment

Ensure tools, processes, and spaces are conducive to doing the vital behaviors.

Flexible Learning Formats

Learn In-Person, Online, or in a Blended Format

To meet the needs of diverse learners and workplaces, crucial influence® training is offered in flexible formats. Choose in-person sessions, virtual classrooms, and content for individual or team leadership development. Our influencer training adapts to your environment, making it ideal for scalable leadership training for leaders.

On-Demand crucial conversations training

On-Demand

Learn at your own pace online.

crucial conversations virtual training

Virtual

Join one of our instructors online.
crucial conversations in person training

In-Person

Attend a classroom course.

Our Clients

Crucial Influence Book: Leadership Skills to Create Lasting Behavior Change

The Foundation of the Crucial Influence Model

Based on the Bestselling Leadership Book

The Crucial Influence® course is based on the bestselling leadership book that introduced the Six Sources of Influence, a framework used by thousands of organizations worldwide. The Crucial Influence® model helps leaders move from intention to action, building a culture of accountability and trust. The course brings these ideas to life with real-world practice.

IDENTIFY THE VITAL BEHAVIOURS

Find out the key areas where enacting the right behavior will have an immense effect on results through the influencing skills course.

Resources

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Get Started with Crucial Influence® Training

Begin Your Journey to Lasting Leadership Impact

Whether you’re an individual leader or a team driving transformation, Crucial Influence® training provides the roadmap to success. Backed by science and used globally, this influencer training program empowers you to lead through values, behavior, and influence. Explore the Crucial Influence® leadership course today and discover a more effective way to lead.
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Frequently asked questions

Crucial Influence® is a leadership training program that equips leaders with strategies to influence behavior change effectively. Built around the Six Sources of Influence model, the course helps leaders drive lasting impact by addressing personal, social, and structural factors that shape behavior.

You will learn how to uncover the root causes of behavior, apply the Six Sources of Influence, navigate resistance, and lead people toward meaningful, lasting change. The course empowers leaders to build accountability, foster trust, and create measurable results within their teams and organizations.

Crucial Influence® training is available in multiple flexible formats, including in-person workshops, virtual classrooms, and blended learning experiences. This makes it ideal for organizations seeking scalable leadership training solutions that fit various team needs.

Unlike traditional leadership training that often focuses only on skills or knowledge, Crucial Influence® focuses on behavior change. It provides a practical framework based on 50 years of social science research, helping leaders influence real results by changing the behaviors that matter most.

The Crucial Influence® model is based on the bestselling book that introduced the Six Sources of Influence. This framework has been successfully used by thousands of organizations to create sustainable change and drive high-impact leadership development programs around the world.