Crucial Influence ® - LEADERSHIP SKILLS FOR LASTING BEHAVIOR CHANGE

The Crucial Influence ® model equips leaders with proven strategies to motivate behavior and create lasting impact. Through the Crucial Influence® leadership course, you’ll learn how to master influence, navigate resistance, and lead with confidence in any situation. Transform the way you inspire others and achieve results that matter!

Leadership Development Starts Here

The Crucial Influence® leadership course begins with a simple truth: Leaders succeed when they can influence others for good. Through crucial influence® training, you’ll learn how to uncover the root causes of behavior and apply strategies from the Crucial Influence® model. This course is ideal for organizations investing in sustainable change and effective leadership training for leaders.

What’s New in Crucial Influence®

Crucial Influence, formerly known as Influencer, has been refreshed to help leaders more effectively use the Six Sources of Influence for long-term behavior change.

Crucial Influence® Assessment

Explore how you typically influence others and identify key areas to enhance your leadership impact through this brief assessment.

A Real-World Example of the Six Sources of Influence

Case Study - The Other
Side Academy

The Other Side Academy is a powerful example of the Crucial Influence® model in action. This therapeutic community supports individuals recovering from drug use and crime using the Six Sources of Influence. As demonstrated in this case study, Crucial Influence® is more than theory—it transforms lives. Leaders can apply the same principles in their own organizations through structured influencer training.

Learn Essential Leadership Skills

Tools That Equip You to Lead with Confidence

Crucial Influence is grounded in 50 years of social science research and teaches the renowned Six Sources of Influence model. This course uncovers the personal, social, and structural sources that drive behavior and provides a proven method for using these sources to influence both people and results.

Crucial Influence Model

Get Unstuck

Identify the obstacles behind poor results and challenging relationships.

Master My Stories

Stay calm when emotions rise and recognize the stories you’re telling yourself.

Begin with Your Heart

Clarify what you want—for yourself, for others, and for the relationship—with Crucial Conversations train-the-trainer.

State Your Path Clearly

Share strong opinions without silencing or dismissing others.

Give Space for Honest Conversations

Build psychological safety so every voice can be heard and valued.

Be a Conversationist Who Cares

Learn to recognise the signs that indicate when dialogue is safe—and when it’s starting to break down.

Build Mutual Consensus

Navigate tough conversations by identifying shared interests—even in disagreement.

Explore Others’ Paths

Listen actively and respond to feedback with empathy and clarity.

From Dialogue to Results

Make every Crucial Conversation count with intentional actions that lead to real impact.

Flexible Learning Formats

Learn In-Person, Online, or in a Blended Format

To meet the needs of diverse learners and workplaces, crucial influence® training is offered in flexible formats. Choose in-person sessions, virtual classrooms, and content for individual or team leadership development. Our influencer training adapts to your environment, making it ideal for scalable leadership training for leaders.

On-Demand

On-Demand

Learn at your own pace online.

crucial learning virtual training

Virtual

Join one of our instructors online.
crucial learning in person training

In-Person

Attend a classroom course.
crucial influence book

The Foundation of the Crucial Influence Model

Based on the Bestselling Leadership Book

The Crucial Influence® course is based on the bestselling leadership book that introduced the Six Sources of Influence, a framework used by thousands of organizations worldwide. The Crucial Influence® model helps leaders move from intention to action, building a culture of accountability and trust. The course brings these ideas to life with real-world practice.

IDENTIFY THE VITAL BEHAVIOURS

Find out the key areas where enacting the right behavior will have an immense effect on results through the influencing skills course.

Get Started with Crucial Influence® Training

Begin Your Journey to Lasting Leadership Impact

Whether you’re an individual leader or a team driving transformation, Crucial Influence® training provides the roadmap to success. Backed by science and used globally, this influencer training program empowers you to lead through values, behavior, and influence. Explore the Crucial Influence® leadership course today and discover a more effective way to lead.
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Frequently asked questions

Crucial Influence® is a leadership training program that equips leaders with strategies to influence behavior change effectively. Built around the Six Sources of Influence model, the course helps leaders drive lasting impact by addressing personal, social, and structural factors that shape behavior.

You will learn how to uncover the root causes of behavior, apply the Six Sources of Influence, navigate resistance, and lead people toward meaningful, lasting change. The course empowers leaders to build accountability, foster trust, and create measurable results within their teams and organizations.

Crucial Influence® training is available in multiple flexible formats, including in-person workshops, virtual classrooms, and blended learning experiences. This makes it ideal for organizations seeking scalable leadership training solutions that fit various team needs.

Unlike traditional leadership training that often focuses only on skills or knowledge, Crucial Influence® focuses on behavior change. It provides a practical framework based on 50 years of social science research, helping leaders influence real results by changing the behaviors that matter most.

The Crucial Influence® model is based on the bestselling book that introduced the Six Sources of Influence. This framework has been successfully used by thousands of organizations to create sustainable change and drive high-impact leadership development programs around the world.

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